Twitter Refuses to Pay Google Cloud Bills, Raising Concerns for Trust and Safety Teams, Platformer Reports

Twitter is currently locked in a dispute with Google over unpaid bills for its use of Google Cloud services, according to an article by Platformer

Twitter is currently locked in a dispute with Google over unpaid bills for its use of Google Cloud services, according to an article by Platformer. As Twitter’s contract with Google comes up for renewal this month, the social media giant’s trust and safety teams could face significant challenges if the issue remains unresolved.

The dispute between Twitter and Google arose after Elon Musk took control of the platform. Prior to Musk’s involvement, Twitter had entered into a multi-year agreement with Google, primarily focused on combating spam and safeguarding user accounts.

Details regarding how this conflict might impact Twitter’s trust and safety teams were not provided in the Platformer report. However, The Information disclosed that Twitter has been attempting to renegotiate its contract with Google since at least March.

Twitter currently utilizes a combination of its own servers and cloud platforms from Amazon and Google to host its services, as stated by Platformer. In a related development, Amazon previously notified Twitter in March that it would withhold advertising payments due to outstanding bills for cloud computing services provided by Amazon Web Services, according to the Information.

Following Musk’s acquisition, Twitter embarked on a cost-cutting spree and initiated mass layoffs. In November, Reuters reported that Musk directed the company to reduce infrastructure expenses, including spending on cloud services, by a staggering $1 billion.

The outcome of the ongoing dispute between Twitter and Google remains uncertain. If Twitter fails to resolve the issue and settle its outstanding bills, it could have serious implications for the platform’s trust and safety operations. The clash with Google comes as another hurdle for Twitter, adding to the company’s recent struggles with financial restructuring and downsizing.

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